Returns, Refunds & Exchange Policy
Change your mind about your purchase? Our return policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not pay for shipping of items returned due to customer change of mind, nor do we refund the original shipping costs.
Before any return, please send us an email at firstname.lastname@example.org
Once you have shipped your return item to us, at your expense. You need to inform us via email so we can keep track of the return. Once we can confirm that it has been received and inspected, we will notify you via email. We will also inform you regarding the approval or rejection of your refund. If you are approved, then your refund will be processed and applied to your original method of payment. Please allow up to a week for the refund to appear.
Exchanges and Defective Products
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
Shipping of Exchange or Replacement Products
By default, all items sold at Global Wellness Solutions comes with the manufacturers warranty unless otherwise stated on the product itself.